Ordering

Ordering Online

Shortly after you submit an order, you will receive an approval message via e-mail confirming your order. If you still have questions, you may contact us.

Payment Options

Osiris Shoes accepts Visa, Mastercard, or If you really must we can accept American Express also.

Credit Card Security

Our servers use Secure Sockets Layer (SSL), an encryption technology that works with Safari, Netscape Navigator, Microsoft Internet Explorer, and AOL’s browser so that only Osiris’ computers read a buyer’s personal information. This technology safeguards your personal information and guarantees your privacy. Read more on Osiris’ Online Privacy Policy.

Sales Tax

State laws require us to collect sales tax from residents who live in states where we have established offices. Osiris’ main offices and distribution center are in California; therefore, we are required to collect sales taxes on orders shipped to locations in the state of California.

Shipping Information

Please note: We are offering free shipping on all orders over $50! (*Hawaii and Alaska excluded) Order processing takes 1-3 business days to complete. Please expect your package 6-9 business days after your order is processed. Please note that as per our shipping policy, any order with a PO Box shipping address will be canceled. Currently shipping U.S. orders only. Expedited shipping is available via UPS 3 day select, 2nd day air, and next day air for an additional fee. We accept orders online 24 hours-a-day, seven (7) days a week. Orders entered into Osiris Shoes will then be processed (pending credit card approval) and shipped out from our California distribution center. Orders placed Monday-Friday before 9:00am PST will begin processing that day, excluding holidays, and will ship within 1-3 business days pending availability and credit verification. All orders placed after 9:00am PST will begin processing the next business day. Orders placed on Friday after 9:00am PST will begin processing on the following Monday. If the merchandise selected is not currently available or if additional identification is needed for credit verification, Osiris customer service will contact you by email. Delivery time does not include Saturdays, Sundays, or Holidays.

Important Ordering Information

Please note all order processing takes 1-3 business days to complete. The estimated delivery timeline will be 6-9 business days after your order has been processed.

IMPORTANT: We cannot ship to a PO Box. If your shipping address contains a PO Box the order will be cancelled.

We currently ship only within the U.S.

All orders $ 50.00 or more will receive free ground shipping, though expedited shipping is available.

All of our products are under warranty against manufacturing defects for a period of 30 days from the date of receipt. Any unworn, unwashed, or defective merchandise may be returned for a full refund up to 30 days after the date of receipt, but only with a Return Merchandise Authorization number (see below). We will refund shipping charges only if the merchandise is defective, or if we made a mistake in the shipment of your order.